What best defines a competency in the context of performance characteristics?

A competency in the context of performance characteristics refers to an underlying personal performance characteristic, which encompasses the skills, knowledge, abilities, and behaviors that contribute to effective performance in a job. Competencies are essential for achieving desired outcomes and demonstrate how an individual can apply their skills in various situations.

While specific job responsibilities outline the tasks an employee is expected to perform, and educational requirements denote the training or academic background needed for a role, these do not encapsulate the personal attributes and characteristics that enable an individual to execute those responsibilities effectively. Professional certifications can indicate a level of expertise or specialization, but they also do not represent the broader range of intrinsic qualities that competencies embody. Competencies form the foundation of effective performance and are crucial for talent management and employee development within organizations.